ACT Walkin Drive 2023: ACT, a prominent player in the Telecom/ISP industry, is excited to announce its ACT Walkin Drive 2023, specifically targeting freshers looking to make a mark in the customer support domain. This event is the perfect platform for any graduate aspiring to work as a Customer Support Executive. The ACT Walkin Drive in Hyderabad will span from the 27th of September to the 6th of October 2023.
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ACT Walkin Drive 2023 – Overview
|Job Role||Customer Support Executive|
|Walkin Date||27th September 2023 – 6th October 2023|
|Industry Type||Telecom / ISP|
|Department||Customer Success, Service & Operations|
|Employment Type||Full Time, Permanent|
|Role Category||Voice / Blended|
|Salary||2.25 Lacs P.A.|
|Location||Hyderabad/ Secunderabad, Telangana|
ACT Walkin Drive for freshers – Job Description
- To provide customer satisfaction on every call/e-mail.
- To ensure closure of the ticket/e-mail within the prescribed TAT
- To provide speedy resolution.
- Willingness to work in 1 rotational week off & rotational Shifts
- To resolve product or service problems by clarifying the customer’s complaint
ACT Walkin Interview – Desired Candidate Profile
Key Result Areas: This role will drive high-performance customer service by ensuring the desired level of productivity, call quality, SME skills, and resolution-providing skills are as per the organization’s required norms.
Languages Mandatory: Telugu, Hindi, English
ACT Walkin Drive Details
- Walkin Date: 27th September 2023 – 6th October 2023
- Walkin Time: 10.00 AM – 3.00 PM
ACT Walkin Drive Address
ACT Fibernet, 8-2-618/B, 11 Rd, Masab Tank – Banjara Hills Rd, Mithila Nagar, Banjara Hills, Hyderabad, Telangana 500034.